Telemedicine

Telemedicine

DialCare Physician Access is a modern, easy-to-use telemedicine solution for non-emergency illnesses and general care. Members have direct access to state-licensed and fully credentialed doctors, via phone or video consultations, to receive treatment and advice for common ailments, including colds, the flu, rashes and more. Doctors are available 24 hours a day, 365 days a year, allowing members convenient access to quality care from home, work or on the go. When medically appropriate, a DialCare doctor may prescribe a short term, non-DEA controlled medication that they can pick up at the pharmacy of their choice.

DialCare Physician Access is a modern, easy-to-use telemedicine solution for non-emergency illnesses and general care. Members have direct access to state-licensed and fully credentialed doctors, via phone or video consultations, to receive treatment and advice for common ailments, including colds, the flu, rashes and more. Doctors are available 24 hours a day, 365 days a year, allowing members convenient access to quality care from home, work or on the go. When medically appropriate, a DialCare doctor may prescribe a short term, non-DEA controlled medication that they can pick up at the pharmacy of their choice.

When To Use Dialcare Physician Access:

  • For non-emergency medical issues and questions
  • During or after normal business hours, nights, weekends and holidays
  • If member lives a significant distance from a primary care doctor
  • When a primary care doctor is not available
  • When traveling and in need of non-urgent medical care or advice

What Conditions Can Be Treated?

  • Allergies
  • Fever
  • Respiratory infections
  • Asthma
  • Gout
  • Sinus infections
  • Bronchitis
  • Insect bites
  • Skin inflammations
  • Cold & flu
  • Sore throat
  • Digestive issues
  • Joint aches & pains
  • Sports injuries
  • Ear infections
  • Rashes
  • Urinary tract infections
  • And more!

How To Access Your Benefits

Register

You can register in two ways:

  1. Visit dialcare.com/verify
  2. Call (855) 335-2255 and press 1 for Member and tell the agent that you’d like to verify your account

Get Connected To Telemedicine

You can get connected to a doctor two ways:

  1.  Call (855) 335-2255 and press 1 for Member
  2. Download the Dialcare app from the app store and request a consultation
  3. Log in to the website at member.dialcare.com

"Before telemedicine, I would go to the urgent care near me and they put thousands of dollars on my credit cards which have a 19% interest rate. No any more."
― Jorge S. ―
“I didn't even have to leave work to get a consultation with a doctor! My phone consultation was on my break.”
― Karen M. ―
“I don't feel comfortable with video on my phone. This was a simple phone call with a doctor.”
― Corrina B. ―

Disclosures

THIS PLAN IS NOT INSURANCE and is not intended to replace health insurance.

This plan does not meet the minimum creditable coverage requirements under M.G.L. c. 111M and 956 CMR 5.00. This plan is not a Qualified Health Plan under the Affordable Care Act. The range of discounts will vary depending on the type of provider and service. The plan does not pay providers directly. Plan members must pay for all services but will receive a discount from participating providers. The list of participating providers can be found in the Verimos app by touching Dental. A written list of participating providers is available upon request. Discount Plan Organization and administrator: Careington International Corporation, 7400 Gaylord Parkway, Frisco, TX 75034; phone (800) 441-0380.

This plan is not available in Washington, Vermont and Utah.